Case study · Logistics

Travel expense reporting: 80 percent less effort

A mid-sized logistics company digitalised a process nobody wanted to touch. It did not take complex technology, just a clearly scoped workflow.

Industry
Logistics
Timeframe
2024–2025
Field
Power Platform

Starting point

Receipts on paper, approvals in Excel, forwarding through several people. The process had grown over the years without anyone questioning it. The consequences: high manual effort in administration, transcription errors, and delayed reimbursements to staff.

Approach

Deliberately kept small: a clearly scoped process, digitalised with the built-in tools of the Microsoft Power Platform. Rolled out during normal operations, with no parallel run of the old process.

  • PowerApp as a mobile capture interface for receipts
  • Power Automate for the multi-step approval workflow
  • Dynamics 365 for downstream processing in accounting and controlling
Result
≈ 80%less effort processing travel expense reports
  • Faster reimbursement for staff
  • Fewer transcription errors thanks to an end-to-end digital process
  • A traceable approval trail instead of scattered paper receipts
“The digital travel expense process has noticeably reduced our administrative workload. Staff can submit receipts more easily, approvals are transparent and traceable, and reimbursements happen much faster.”
translated from German
Technologies
PowerAppPower AutomateDynamics 365Power BISharePointX++SSRSDataverse

The next sensible step

A similar process at your company?

Do you still run a process on paper or in Excel that could take minutes instead of hours?